Basic IT Support
Service Overview
End-to-End IT Support for Laptop, Desktop, Printer & Network connectivity (L1 & L2 Support)
Basic IT Support for customers who have operational devices and software licenses.
How it Works
- Report IT Support needs through @ Chat, Email and Phone
- Remote Support for faster resolution
- Tech Site visit for in-person support
- Monthly IT Metrics reporting
Benefits
- AMC (or) Per Request
Pre-Requisites
- Existing device available